Guest Experience Specialist
$20–$25 per hour
ApplyGuest Experience Specialist
Posted 10 days ago
SENIORITY
Entry
SALARY
$20–$25 per hour
About the role
- Welcome and engage guests with warmth, enthusiasm, and a smile
- Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally
- Support the host, server, and management teams to ensure smooth flow during peak hours
- Be proactive in anticipating guest needs and offering personalized service
- Keep high-energy vibes and a clean, guest-ready environment at all times
- Assist with line control, special requests, and large party coordination
- Promote the brand and overall experience in every interaction
- Passion for hospitality and delivering unforgettable guest experiences
- Excellent communication and people skills
- Ability to stay calm and upbeat under pressure
- Team-oriented mindset and positive attitude
- Reliable, flexible, and available to work night shifts and weekends
- Previous hospitality or guest service experience is a plus
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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