Sr. Strategy and Operations Manager for the Customer Group Marketing

The Opportunity: Serving as the Sr. Strategy and Operations Manager for the Customer Group Marketing team, you will provide strategic and operational backing to secure flawless execution and efficiency. You will be a key connector aligning people, plans, tools, and data, empowering the Head of Customer Group Marketing to emphasize vision and deliver outstanding achievements. You will coordinate essential operational processes, ensure transparency in marketing initiatives, and manage planning workflows. This role is ideal for individuals who thrive in dynamic environments and excel at bringing clarity to complex situations.

What You’ll Do: Planning & PrioritizationLead the quarterly planning process for your Customer Group, in collaboration with key collaborators Maintain an overview of all ongoing and upcoming work within the team Tier initiatives based on strategic alignment and impact Track planning deliverables and highlight blockers Customer Group Operations & CadenceCoordinate the operating rhythm, including weekly check-ins Capture decisions, manage follow-ups, and ensure clear ownership and timelines Coordinate collaboration between team members and partners Cross-Functional CoordinationAct as a liaison across various teams to align timing and messaging Monitor dependencies and resolve conflicts Track agency engagement and flag delivery risks Data, Reporting & AccountabilityPartner with analytics teams to track and report on performance Maintain dashboards to visualize work volume and status Assist in preparing executive updates Tools, Intake & GovernanceManage intake processes for marketing requests Maintain documentation of roles, workflows, and governance models Onboard new team members Budget & Financial ManagementCoordinate the marketing budget and track spending Support funding requests and ensure compliance Prioritize funding based on impact and strategic alignment What You Need to Succeed 5-7 years of experience in business or marketing operations Experience in large, matrixed organizations Strong understanding of marketing workflows Excellent project management and prioritization skills Effective communication and influence capabilities Proficiency with collaboration tools Proactive and solutions-focused approach Team-oriented with the ability to manage ambiguity Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $98,800 -- $202,250 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $139,700 - $202,250 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific NoticesCalifornia: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice. If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.