Bike Shop Service Manager — Lead with Hospitality

Posted yesterday

trek retailOkemos (MI)

SENIORITY

Mid

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About the role

Trek Store Okemos is seeking a Service Manager to be the operations lead for the store's Service Center, responsible for workflow, staffing of mechanics, and KPIs to ensure the best customer experience. You will serve as the primary service advisor, blending sales and service, train your team, manage service costs, and ensure a smooth, organized department that supports both service and sales teams.

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