Strategic Workforce Manager: Forecasting & Scheduling
vestwellAustin (TX)
Strategic Workforce Manager: Forecasting & Scheduling
Posted 2 days ago
vestwellAustin (TX)
SENIORITY
Senior
About the role
Vestwell is seeking a Workforce Manager to own forecasting, capacity planning, scheduling, and real-time operations. You will model staffing needs, handle seasonality, and partner with leadership to ensure optimal coverage across call, email, and case queues. You'll build data-driven reports, identify efficiency gains, and drive process improvements while upholding confidentiality of plan sponsor data. This hybrid role is based in multiple offices including NYC and Austin.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.