Parts Manager: Lead Inventory, Growth & Customer Service
bertera subaru of west springfieldWest Springfield (MA)
Parts Manager: Lead Inventory, Growth & Customer Service
Posted 14 days ago
bertera subaru of west springfieldWest Springfield (MA)
SENIORITY
Mid
About the role
Job Title: Parts Manager
Location: West Springfield, MA, USA
Company: Bertera Subaru
Job Description:
We are seeking an experienced and motivated Parts Manager to join our dynamic team at Bertera Subaru in West Springfield. This is an exciting opportunity for an individual with a passion for the automotive industry and a commitment to providing exceptional customer service. As the Parts Manager, you will be responsible for overseeing the parts department's operations, ensuring that it runs efficiently and effectively to meet the needs of both our service department and retail customers.
Key Responsibilities:
- Manage the daily operations of the parts department, ensuring that all processes are efficient and meet company standards.
- Develop and implement strategies to increase sales and profitability within the department.
- Maintain an optimal inventory level, ensuring the availability of necessary parts, while minimizing excess stock.
- Collaborate with the service department to ensure timely support and delivery of parts needed for vehicle repairs and services.
- Train, mentor, and lead a team of parts advisors and assistants, fostering a positive and productive work environment.
- Ensure excellent customer service is provided at all times by addressing inquiries, resolving issues, and establishing relationships with customers.
- Analyze sales and inventory reports to identify trends and areas for improvement.
- Manage vendor relationships, negotiating prices, and terms to secure favorable terms for the business.
- Stay up-to-date with industry trends, new products, and changes in the market to ensure the department remains competitive.
- Oversee the department's budget, monitoring expenses and implementing cost-control measures as needed.
Qualifications:
- Proven experience in automotive parts management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficiency in inventory management software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of Subaru parts and systems is preferred but not required.
Education:
- High school diploma or equivalent required; associate's or bachelor's degree in business or a related field is a plus.
Why Join Us?
- Competitive salary and benefits package.
- Opportunity to work with a renowned automotive brand.
- Supportive team environment with opportunities for career growth and development.
- Access to company-provided training and advancement programs.
If you are a results-driven professional with a passion for the automotive industry, we would love to hear from you. Apply now to join our team at Bertera Subaru in West Springfield and drive your career forward with us!
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