Alterations & Tailoring Specialist
air comfortBurlington (NC)
About the role
Join a team dedicated to delivering exceptional craftsmanship and customer service as an Alterations & Tailoring Specialist. This role offers the opportunity to work in a collaborative environment where attention to detail and a passion for fashion are highly valued. Specialists are responsible for ensuring every garment meets the highest standards of fit and quality, while also providing guidance on style and trends to both customers and team members. If you thrive in a fast-paced setting and enjoy helping others look and feel their best, this is the perfect opportunity to grow your skills and make a meaningful impact.
Responsibilities:
Measure customers for size, fit garments on customers, and mark areas requiring alterations.
Perform and complete customer fittings and sewing alterations on time, adhering to company service standards.
Meet individual and department productivity goals while following established processes and procedures.
Utilize store technology to manage and organize customer alteration needs efficiently.
Collaborate with the Alterations & Store Team to ensure customer satisfaction and seamless service.
Educate customers and employees on proper fit, style, garment construction, and current trends in a professional and approachable manner.
Qualifications:
2-3 years of experience in fitting, tailoring, and sewing preferred.
Strong communication skills with both coworkers and customers.
Excellent organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
Willingness to learn and safely operate sewing and pressing machinery, as well as standard alterations equipment.
Flexibility to adapt to a work schedule based on business needs.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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