Body Shop Receptionist

Bell Road ToyotaNow Hiring Body Shop ReceptionistPay: $16.00 - $20.00 per hour (DOE)Schedule: Monday - Friday 8am - 6pm, closed Saturdays & SundaysWhy Join Our Team?At Bell Road Toyota Body Shop, we're more than just a repair facility. We're a team motivated by excellence, collaboration, and customer experience focus. We build our culture on valuing every team member's contribution, encourage continuous improvement, and put our customers at the center of everything we do.We're looking for a customer-focused Receptionist who is passionate about making a positive impact. If you take pride in your work and enjoy being part of a team that supports one another, we want to meet you.What You'll DoAnswer incoming phone calls and provide excellent customer service.Open, update, and close repair orders.Process customer payments and handle daily deposits.Obtain customer contact information and provide repair status updates.Maintain accurate records in CCC One, ARMS, and Body Shop Management Software.Track customer satisfaction surveys, event logs, and delivery date commitments.Review open repair orders daily with estimators and update production status.Coordinate with insurance companies and schedule estimate appointments.Ensure repair order documentation is complete and comply with company guidelines.Collaborate with management, estimators, and support teams to improve operations and enhance the customer experience.What You'll BringStrong attention to detailAbility to prioritize in a fast-paced environmentCommunication skillsCash handling experienceEfficient typing skills with a focus on accuracyBasic math skills for simple calculationsGeneral computer proficiency and comfort learning new systemsTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.