IT Service Strategy Director — Hybrid, Enterprise Impact

Posted today

pennsylvania state universityPine Grove Mills (PA)

Computer and Information Systems Managers Computer Systems Design Services

SENIORITY

Manager

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About the role

The Pennsylvania State University is seeking a Senior Director of IT Service Strategy to guide Penn State's transition to a service-optimized IT operating model. You will directly manage all Service Owners and report to the Deputy CIO, shaping a customer-focused culture that delivers institutional outcomes. Hybrid onsite weekly at University Park with some remote work and possible travel; the role emphasizes strategic leadership, governance, and metrics-driven service delivery across core

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