Network Engineer (TS/SCI)

Responsibilities: Provide advice and training to end-users and less-experienced network personnel Identify, analyze, and resolve network incidents and problems Provide network/equipment/specialized training and technical guidance Determine network specifications, input/output processes, and working parameters for hardware/software compatibility Maintain knowledge of hardware, software, and equipment associated with USBICES Participate in special projects as assigned Analyze, administer, and maintain voice, video, and/or data communications networks Manage the usage and performance of voice, video, and/or data communications networks Maintain network to meet Enterprise Service Availability and Service Level Agreement requirements Utilize IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents Maintain network security and ensure compliance with security policies and procedures Participate in the development and implementation of network-related procedures and standards Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance Assist with development of third-party monitoring actions and procedures for network infrastructure Requirements:5+ years of experience Must possess and maintain a Top Secret/SCI Clearance BA/BS degree – may substitute additional years of experience Must possess a completed CCNA certification Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire; must obtain ITIL V4 Foundation within six months of hire Knowledge and experience with routing and switching protocols (e.g., OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP) Knowledge and experience with current Cisco IOS software and hardware features Ability to work efficiently in a fast-paced environment and multi-task while ensuring high-quality work Experience working directly with hardware vendors involved in incident resolution Experience with various software systems, communications protocols, and network hardware devices Experience with STIG patching, compliance, and security activities Willingness to work shift work System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.#M1 #LI-VH1 Ref: #851-Rockville-S1