Delinquency & Recovery Specialist

Posted today

carolinas telco federal credit unionCharlotte (NC)

Bill and Account Collectors Collection Agencies

SENIORITY

Senior

Apply

About the role

Carolinas Telco Federal Credit Union in Charlotte, NC is seeking a Resolution Specialist to manage delinquent accounts, build repayment plans, and support members in resolving financial challenges. You will analyze account activity, coordinate with other departments, maintain accurate records, and ensure compliance with BSA and OFAC while upholding CTFCU policies. This non-exempt role offers opportunities to strengthen recovery strategies and contribute to reducing delinquency while delivering

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.