Vice President Operations
hjw executive searchWichita (KS)
About the role
My firm is working with a growing Fintech company who is looking for a VP of Operations to lead a growing consumer finance business. You will oversee customer service, collections, recoveries, payment operations, operational support functions, and vendors
Responsibilities:
Customer experience/Customer Satisfaction Collections and recovery performance. Payment performance, processes, systems, and vendor relationships. Operational execution, efficiency & scalability.
Experience:
Proven senior leadership experience in consumer finance, fintech, lending, servicing, collections or payments Success leading customer-facing operations and developing high-performing teams Data-driven using root-cause analysis Experience improving operational performance and managing vendors**This role is onsite
Before you apply
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A number in mind
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