Community Partnerships Coordinator
dermalogicaLos Angeles (CA)
About the role
Who We Are:
Dermalogica stands tall as a beacon in the professional skincare realm winning the trust of skin therapists across the globe As a shining gem in the crown of the Unilever Prestige family our commitment isnt just to nurture skin but also to redefine industry standards with revolutionary skincare innovations With a commitment to innovation sustainability and excellence Dermalogica has been at the forefront of the skincare industry for over three decades Bolstered by our International Dermal Institute the apex of post graduate skin and body therapy training we are on an exhilarating journey of expansion And you could be a part of this adventure The challenge is to build on the legacy of our brand our experienced team and our industry leading education to deliver profitable growth One of the key elements for our success and critical for our growth is bringing in the right people to join our team We invite you to come and make a difference and grow your career with the global leader in skin care As the Community Partnerships Coordinator you help grow and activate Dermalogica PROs community of advocates contributing to the overall growth of Dermalogicas Earned Media Value EMV Youll source new advocates and move the roster through its full lifecycle onboarding nurturing active members re engaging those whove gone quiet and running the gifting and seeding that keeps them posting From outreach and relationship building to gifting logistics and trend research you play a pivotal role in driving authentic engagement and awareness across the professional community ultimately scaling EMV
What You’ll Do:
Source and identify Professional Skin Care Providers and creators who align with the brands values and target audience building authentic relationships that drive Earned Media Value EMV growth
Onboard new advocates into the program with welcome communications assets and clear expectations so they begin contributing quickly
Manage organic and paid advocate partnerships end to end source and recruit paid partners track paid advocate deliverables and performance against EMV goals
Move the advocate roster through its lifecycle nurturing active members deepening relationships and re engaging lapsed advocates to sustain consistent organic engagement
Run gifting and seeding manage shipping logistics for community gifting sampling and giveaways including coordinating shipments tracking deliveries timing distribution to campaigns and maintaining an accurate up to date seeding list
Maintain clear tiering across organic and paid advocates so each receives the right level of investment support and expectations
Serve as the day to day owner of community campaign execution fully understanding each campaigns goals and messaging set by the Senior Manager and rolling it out to the advocate roster through clear briefs and activation
Track campaign participation and momentum across the community making sure advocates deliver on time and surfacing results to the Senior Manager Earned Social
Maintain advocate records and tier lists and research emerging trends influencer strategies and competitor activity to shape outreach using CreatorIQ Dash Hudson or similar platforms
Track and analyze all advocate campaigns and community activity against Earned Media Value EMV goals using the data to optimize discovery nurturing and activation and keep the program on target
Key Collaborators Senior Manager Earned SocialManager CommunityCommunity Engagement CoordinatorManager Social & ContentConsumer Community & Organic Social TeamsPaid Partnerships Team
What You’ll Bring At least 12 years experience in a community management social media or influencer marketing role
Demonstrated experience growing and retaining social communities; affinity for the professional skincare audience strongly preferred
Ability to manage multiple projects simultaneously within a fast paced environment with a high degree of independence and resilience
Strong interpersonal skills; flexible and adaptable to change
Proactive self starter with a high degree of initiative and independent thinking
Strong project management skills; ability to think critically and creatively
Analytical passionate and innovative with comfort using data to guide outreach
Strong written and verbal communication skills
Ability to work effectively within a team; resourceful creative problem solver
Positive attitude with an excitement for learning and openness to new experiences and challenges
Bachelors degree in marketing preferred
Proficient use of CreatorIQ Dash Hudson and other social and influencer marketing platforms
What We Offer Competitive Compensation Medical Dental Vision Insurance
Paid Time Off
Monthly Product Allowances
Annual Fitness Reimbursement
401k plus company matching
Life Accident Disability insurance
Wellness programs
Paid family leave
Domestic partner benefits
Educationtraining programs
Thrive in a hybrid work environment 3 days in office
The expected base salary for this position is 24 26hr The exact base pay rate is determined by various factors including experience skills education geographic location and budget
This role is eligible for participation in our company bonus plan rewarding personal performance and company results
Why Join Us:
A Legacy of Success Dermalogica is the preferred choice of Skin Therapists worldwide renowned for our exceptional skincare line and industry leading postgraduate education We have a record of achievement and are committed to building upon our brands legacy
Entrepreneurial Spirit and Innovation At Dermalogica we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table You’ll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers
Backed by Unilever In 2015 Dermalogica became part of the Unilever family one of the worlds largest and most successful consumer goods companies While operating as an independent business we now have access to cutting edge capabilities and resources empowering us to win in our markets
Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry
Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued supported and empowered to succeed
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