Document Processor
cscSpringfield (IL)
About the role
Client Order Coordinator (Document Processor) Monday – Friday 8:30am-5:30pmOn-Site Springfield, ILIf you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few. We're hiring Client Order Coordinators for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research.
Our Client:
Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business
Some of the things you'll be doing:
- Reviewing and processing legal documents
- Completing data entry of customer information
- Fulfilling customer orders with various jurisdictions
- Sending accurate results to customers in a timely manner
- Problem solving issues related to customers and documentation
- Provide excellent customer service to internal and external customers
- Electronic filing and retrieval of documents
- What technical skills, experience, and qualifications do you need?
- Ability to work in a fast-paced environment
- Attention to detail
- Strong comprehension and critical thinking skills
- Superb organizational and time management skills
- Ability to navigate quickly across multiple systems
- Strong Computer skills
- Effective written and verbal communication skills
Preferred Qualifications:
- Transactional or administrative experience (reviewing and evaluating documents)
- Business to Business Customer Service Experience
- Legal Compliance experience
Proficiency with Microsoft OfficeAt CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $40,000-45,000.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.