Luxury Service Advisor – Boston Boutique
us04 richemont north americaEast Boston (MA)
Luxury Service Advisor – Boston Boutique
Posted yesterday
us04 richemont north americaEast Boston (MA)
SENIORITY
Mid
About the role
Cartier Boston is seeking a Service Advisor to be the front-line ambassador for client service, providing guidance on merchandise servicing and after-sales resolutions. You will greet clients warmly, understand needs, explain technical service details, and uphold Cartier's service policies while supporting daily boutique operations.
The role requires 2–5 years in luxury retail, a college degree preferred, and proficiency with MS Office; SAP is a plus, weekend availability required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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