Patient Care Coordinator
allmed staffingFort Worth (TX)
About the role
PSR Phone Operator WellMedLocation: WellMed / UHG Schedule: MondayFriday, 8:00 AM5:00 PM Interview: In PersonWe are seeking a PSR Phone Operator to join the WellMed/UHG team! This is a great opportunity for a healthcare professional who enjoys helping patients and keeping clinic operations running smoothly. As a PSR Phone Operator, you'll be an important first point of contact for patients, providing friendly and professional support while ensuring calls are handled efficiently.
What You'll Do:
- Answer and assist with incoming patient calls
- Schedule appointments and provide basic assistance with patient questions
- Take and accurately relay messages to providers and clinic staff
- Direct calls to the appropriate department or team member
- Help maintain efficient call flow and a positive patient experience
What We're Looking For:
- 2+ years of healthcare experience
- Familiarity with medical terminology
- Strong communication and customer service skills
- Professional, patient-focused approach
- Ability to manage multiple calls and priorities in a fast-paced environment
- Dress Code: Khaki, blue, or black slacks with blue, gray, or black tops/scrubs
- No license or certification required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this