International Logistics Coordinator

Position Purpose: The Logistics Customer Service Coordinator is responsible for coordinating logistics operations while providing exceptional customer service throughout the order fulfillment process. This position manages inbound and outbound shipments, shipping documentation, warehouse coordination, order processing, delivery scheduling, and customer support to ensure products are delivered accurately, efficiently, and on time. Working closely with internal departments, international manufacturing facilities, logistics providers, warehouses, and customers, this role serves as a key liaison throughout the supply chain. The Logistics Customer Service Coordinator maintains accurate records, supports continuous process improvements, and ensures a high level of service for both internal and external customers. Nature and Scope This position requires strong organizational, communication, and problem-solving skills in a fast-paced environment. The Logistics Customer Service Coordinator must effectively prioritize multiple tasks while maintaining accuracy and responsiveness. The role works collaboratively with Sales, Operations, Supply Chain, Purchasing, Engineering, Finance, Customer Service, and external logistics partners across multiple regions. Success in this position requires excellent customer service, attention to detail, adaptability, and the ability to manage competing priorities with a sense of urgency.