Music & Arts seeks a part-time Senior Sales Associate to support our student-focused retail store. You’ll guide customers in selecting band and orchestra instruments, rentals, accessories, and lessons, delivering knowledgeable, friendly service. Responsibilities include driving store sales, meeting performance goals, coordinating rentals and repairs, maintaining merchandised displays, and accurately processing transactions. You’ll collaborate with educators, students, and parents, support in-store events, and uphold company policies while contributing to a positive, inclusive, music-centered environment with opportunities to grow. Provide knowledgeable, friendly customer service to students, parents, and educators Guide customers in selecting instruments, rentals, accessories, and lessons Drive sales and help achieve individual and store performance goals Process sales, rentals, and repair orders accurately at the register Maintain clean, organized, and well-merchandised sales floor displays Coordinate instrument rentals, lesson sign-ups, and repair drop-off/pickup Support in-store events and school outreach as needed Collaborate with team members to ensure a positive, inclusive environment Follow company policies and procedures for cash handling and operations Stay informed about products, promotions, and music education offerings Customer service Retail sales Point-of-sale (POS) operation Cash handling Product knowledge – musical instruments Product merchandising Sales techniques Inventory management basics Communication Scheduling and coordination for lessons and rentals Background in music performance, education, or retail sales preferred Knowledge of band and orchestra instruments and accessories Point-of-sale and basic cash-handling experience preferred
