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Principal Engineer, Applications - Customer-Focused Leader

Posted yesterday

coherentMillbrae (CA)

SENIORITY

Lead

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About the role

Coherent Corp. is seeking a seasoned Customer Technical Support engineer in San Francisco to provide quick, on-site and remote assistance for optical communications products. You will collaborate with PLM, R&D, and Quality teams to resolve issues, perform root-cause analysis, and support field trials. Responsibilities include customer demos and training, documenting procedures, and contributing to product development feedback while maintaining 7x24 on-call support and travel up to 33% as needed.

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