Front Desk Receptionist Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities:
Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly. Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties:
Take on additional tasks and projects as needed, contributing to the overall success of the team. Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.
Qualifications: Education: High school diploma or equivalent.
Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills:
Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff. Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail. Team Player: Ability to work well within a team. Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey. Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support. Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment:
Enjoy a clean, organized, and welcoming workspace. If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
Salary Range:
Hourly Pay Range: $17.00-19.00 hourly Additional Compensation: Eligible for quarterly performance bonus based on individual and/or company performance Benefits: Includes medical, dental, and vision insurance; 401(k); paid time off (PTO); and Employee Assistance Program (EAP)
Application Deadline: Open until filled. Applications will be reviewed on a rolling basis.
How to Apply:
Apply via careers page at https://alpinephysicians.wd1.myworkdayjobs.com/external