Client Success Manager (Fully Remote)
foodsmartDenver (CO)
About the role
Serve as the primary day-to-day contact for a portfolio of health plan clients, ensuring program success.
Partner with Account Executives to drive retention and growth, and lead client check-ins and business reviews.
Operations & Service Delivery: Execute account management standards, respond to client issues, and track action items.
Coordinate with internal teams on implementation and ongoing requirements.
Develop account strategies, analyze data, and prepare client-facing reporting.
Lead marketing campaign delivery to drive member engagement and report outcomes.
Performance Monitoring: Monitor key metrics like enrollment and utilization, and address performance gaps.
Escalate at-risk accounts to leadership and support business review preparation.
Foodsmart Foodsmart is the leading Foodcare platform in the US, delivering nutrition-driven healthcare at scale through personalized clinical care and food benefits. With over 3 million members and a $200 million investment from TPG's Rise Fund, we are a growing, mission-driven team focused on making nutritious food accessible and affordable for all.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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