Enterprise CX Leader

Posted yesterday

hdrIrvine (CA)

General and Operations ManagersOther Management Consulting Services

SENIORITY

Manager

About the role

HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy from HDR locations in the US. This role partners with marketing, project delivery, client service, and corporate leaders to translate client insights into strategic action and measurable outcomes. The position requires 15+ years in the A/E/C industry, a Bachelor’s degree in a related field, and proven ability to drive client-centric change across a global matrix organization.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.