Data Interrogation Team Member

Discover the company where you'll make a difference! We are recruiting for 2 Data Interrogation Team Members to join our team! Reporting to the Data Interrogation Team Leader, you'll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You'll remain compliant with company procedures and standards, and all regulatory requirements. This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes. Within this exciting role you'll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You'll complete data entry and make decisions on appropriate action to take on accounts based on evidence found. As a valued employee, you'll be entitled to: Full private healthcare with no excess23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion Competitive pension scheme – we double-match your contributions up to 6%Life Assurance at eight times your salary Personal Accident cover – up to 5x your salary Paid time off when you're physically and mentally unwell Bonus SchemeLots of great discounts Flexible benefits to support your wellbeing and lifestyle An excellent Family Leave package – to help you support your family A flexible working culture What does it take to be a Data Interrogation Team Member? Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change Able to work with and support others within own team, as well as other teams and departments Adopt a 'can-do' attitude Ability to plan and manage own time effectively Excellent communication skills – both written and verbally, with a good telephone manner Strong analytical skills and accuracy Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable Opportunities are open to all suitably qualified candidates. Why Anglian Water? Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We're proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award. We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.