Desk Clerk - The Dudley (Full-time, Swing Shift)

Posted 19 days ago

mercy housingMillbrae (CA)

Office Clerks, General Residential Property Managers

SENIORITY

Entry

SALARY

$20.00-$22.00/hour

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About the role

Desk ClerkFind: Purpose. Community. Career. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.

Schedule: Full-time, Swing Shift: Wednesdays - Sundays 3pm-11pm Pay : $20.00-$22.00/hour Benefits : Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match Early close Fridays (3 paid hours each Friday) Early close prior to a holiday (3 paid hours) Paid Time off between Christmas and New Year's Holiday Paid Volunteer Time Paid Parental Leave and Care Giver Leave Paid Life Insurance Free Employee Assistance Plan Free Basic Dental Pet Insurance options Duties: Keep accurate log of all visitors to the complex by recording the name of the visitor(s). Convey accurate information to the appropriate authorities, as necessary. Answer telephones and take accurate messages. Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff. Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Skills: Customer Service Some Knowledge

Preferred Skills:

Yardi Novice Microsoft Word Novice
Preferred Behaviors: Team Player : Works well as a member of a group
Preferred Motivations: Self-Starter : Inspired to perform without outside help
Preferred Education: High School or better.

Required Experience: 1 year: General Office Experience

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