Client Success Lead — Health Plans/PBM (Remote)

Posted yesterday

leverBrooklyn (NY)

SENIORITY

Mid

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About the role

Vida, a virtual obesity care provider, seeks a Client Success Manager (Health Plans/PBM) to own end-to-end client relationships, launch and renew programs, and drive client satisfaction. You will partner with sales, marketing, product, and external partners to understand needs, analyze data, and present strategic recommendations. The role requires strong communication, relationship-building, and a proactive ownership mindset in a fast-paced startup environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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