Desktop Support Analyst

Posted yesterday

firstpro 360Jacksonville (FL)

Computer User Support Specialists Computer Facilities Management Services

SENIORITY

Junior

SALARY

$55,000.00/yr

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About the role

Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more. This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more! Base pay range$55,000.00/yr - $70,000.00/yr Requirements 3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc. Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers. Pluses - Adobe, phone support, video conference equipment support; Office 365 experience. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and AdministrativeIT System Installation and DisposalIT System Operations and MaintenanceIT System Training and Support Benefits (inferred from the description)Medical insurance Vision insurance 401(k)Disability insurance Referrals increase your chances of interviewing at firstPRO 360 by 2x.

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