Bilingual Customer Service Representative

Posted 3 days ago

lhhSan Diego (CA)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

SALARY

$22.00 per hour

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About the role

Bilingual Customer Service Representative

Location: La Mesa, San Diego, CALHH Recruitment Solutions is seeking a Bilingual Customer Service Representative to join our client's team in La Mesa, San Diego. This position is ideal for a customer-focused professional with experience handling a high volume of inbound and outbound phone calls in a fast-paced environment. The successful candidate will provide exceptional service to customers while responding to inquiries, resolving concerns, and maintaining accurate records. This role has the potential to transition to a hybrid schedule down the road after training.

Job Duties:

Handle a high volume of inbound and outbound customer calls
Respond to customer inquiries via phone and email in a timely and professional manner
Provide assistance in both English and Spanish
Resolve customer concerns and escalate complex issues when necessary
Enter and update customer information accurately in company systems
Document customer interactions and maintain detailed records
Meet established productivity, quality, and customer service goals

Qualifications:

Bilingual in English and Spanish is required
Previous high-volume call center or customer service experience
Strong communication and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
Strong computer and data entry skills
Excellent problem-solving and organizational abilities
Assignment Details:
Contract to hire role
OnsiteLocated in La Mesa, San Diego

Compensation: $22.00 per hour

Monday- Friday 8:00am-5:00pm PSTIf you meet the qualifications and are interested in this opportunity, please apply now — we are conducting interviews immediately!

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