Market Leader
dunkin askar managementFarmington (CT)
About the role
A Market Leader generally provides leadership, coaching and direction to approximately 5-8 restaurants. A ML supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.
Responsibilities Include:
Able to perform all duties of restaurant team members and restaurant managers Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability Understand local marketing area and competitor trends Establish sales and service goals with franchise owners and restaurant managers Provides great guest service and resolves issues Lead team meetings Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives Ensure that restaurants correctly execute new products and processes in a marketing window Develop business plans for their portfolio and develop action plans with franchise owners. Drive a clear vision and clearly communicates to the team Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit hire, onboard and develop restaurant managers Plan, monitor, appraise and review restaurant employee performance Manage and coordinate the Restaurant Management team to support their restaurant performance &execution Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction Education/
Experience:
Basic computer skills Fluent in spoken and written English Basic math and financial management 3 years previous multi-unit or similar experience in retail, restaurant or hospitality College degree preferred
Key Competencies:
Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Guest focused Ability to train and develop a team Time management Problem solving Motivating others Physical Demands/
Working Conditions:
Standing on feet Repetitive motion including bending, stooping and reaching Lifting packages Wearing a headset (if applicable)Working in a small space Requires travel between restaurants
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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