Medical Contact Center Associate

Posted today

virtual vocationsDenver (CO)

Customer Service RepresentativesMedicinal and Botanical Manufacturing

SENIORITY

Junior

About the role

To respond to medical information queries and product quality complaints, the full-time remote Medical Contact Center Associate will manage adverse drug reaction reporting, execute drug safety data management processes, and support various assigned activities. Key responsibilities: Receive, record, and report adverse drug reactions via multiple communication channels Execute drug safety data management processes, including call intake and case follow-up Support various activities such as tracking information, quality control, and data reconciliation Required qualifications: Bachelor's or Master's in Pharmacy, Life Science, Medical Science, or related area with 1-2 years of safety experience BS/BA with 1-2 years of safety experience or equivalent relevant experience Associate degree with 3-4 years of relevant experience or 2 years of safety experience Non-degree candidates with 4-5 years of relevant experience or 2 years of safety experience will be considered Experience in the pharmaceutical, biotechnology, or CRO industry, particularly in safety-related areas

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