On-Call Concierge | Residential Services
$25.00 /hr
Apply (opens in a new tab)On-Call Concierge | Residential Services
Posted 3 days ago
SENIORITY
Junior
SALARY
$25.00 /hr
About the role
- Medical, Dental, Vision, Disability, 401KHSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)Employee Assistance Program"Columbia Cares" Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
- Our Commitment to you:"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
- Maintains up to date information of events, both current and future, occurring in region
- Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests, comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean, neat, organized and orderly offices and desks at all times
- Responds to all resident and guest's requests in an expeditious, courteous and professional manner
- Responds to all emails within 24 hours
- What You BringMust have flexible schedule, with ability to fill last minute shift requests
- Must be available to work all shift schedules (Day, Afternoon, Overnight)
- Must be able to work in all Residential communities, with focus in the Seattle & Bellevue region
- Previous experience in customer service roles preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
