Project Manager (OSS)

Posted today

savant recruitmentOklahoma City (OK)

Project Management SpecialistsComputer Systems Design Services

SENIORITY

Lead

About the role

We are seeking an experienced OSS Project Manager to lead the end-to-end migration of our Operations Support Systems (OSS) service management layer from legacy BMC Remedy to the cloud-native BMC Helix platform. In this role, you will coordinate cross-functional teams spanning Network Operations, IT Infrastructure, and external vendors.Your primary focus will be delivering a modern, containerised Service Management environment without disrupting critical network and telecom operations. Project Planning & Governance Define Migration Scope : Build comprehensive project plans, implementation documents, and data migration roadmaps mapped to the BMC Helix Migration Workflow. Manage Risk (RAID) : Establish and maintain a continuous Risk, Assumptions, Issues, and Dependencies (RAID) log tailored to complex OSS telecom environments.Track Financials : Monitor project budget, resource allocation, and timelines to ensure delivery matches initial business parameters. Execution & Technical Alignment Data Migration Delivery : Oversee the discovery, data mapping, and transformation of legacy ARS systems using BMC Helix Data Manager (HDM) . Reconciliation Oversight : Coordinate 3‐way reconciliation of existing workflows, CMDB configurations, and foundational data structures.Environment Governance : Monitor deployment across development, QA, pre‐production, and live environments, including containerised Kubernetes/Helm configurations.RequiredExperienceProject Management : Minimum 5+ years of Project Management experience delivering IT, SaaS, or telecommunications infrastructure projects. BMC Ecosystem : Direct experience managing upgrades, configurations, or cloud transitions involving BMC Remedy ITSM or BMC Helix . Telecom/OSS Background : Proven understanding of OSS architecture, telecom network operations, and how Service Management platforms support live infrastructure.

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