Front Desk - Membership Sales Associate

Posted 3 days ago

scenthound corporate scentersJupiter (FL)

SENIORITY

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About the role

Job Description
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Perks and Benefits:
  • Direct career growth path to Management positions (Ass. Manager, Manager) and additional optionstips
  • Merit-based pay increases
  • Complimentary service membership ( Bath, Ear Cleaning, Nail clip and Teeth Brushing once a month)
About the Position: The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires:
  • Sales experience and confidence (membership sales are highly valued!)Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment
  • Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, serviceadd-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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