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Senior Salesforce Agentforce Architect

Posted 2 days ago

insight globalSeattle (WA)

SENIORITY

Lead

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About the role

Insight Global is seeking a Senior Salesforce Architect with hands-on Agentforce experience to design, develop, and optimize AI-powered customer service solutions within Salesforce. This role emphasizes Service Cloud, omnichannel workflows, and scalable enterprise solutions across voice, chat, and email. You will test Agentforce solutions, validate agent responses and flows, and collaborate with stakeholders to translate requirements into reliable Salesforce implementations using Apex, LWC,

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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