Experience Store Leader & Customer Experience Coach

Posted yesterday

tmobileColonial Heights (VA)

First-Line Supervisors of Retail Sales Workers Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

T-Mobile is seeking an Experience Associate Manager to lead teams in our new Experience stores, driving exceptional customer service and sales performance with a customer-first approach. You will partner with the Experience Store Manager, coach Associates, and stay current on product knowledge while supporting curriculum development and certification programs for staff. Travel is not required in this role.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.