Empathetic Collections Specialist: Debt Solutions
zealcuLivonia (MI)
About the role
Join Zeal Credit Union as a full-time Collections Specialist in Livonia, MI, where you'll support members through financial challenges. This role involves engaging with members, providing credit analysis, and managing debt solutions. Responsibilities include overseeing collection efforts, developing innovative strategies to prevent foreclosure, and maintaining detailed records. If you have 1-3 years of experience and a strong knowledge of collection regulations, we invite you to apply!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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