Medical Receptionist, Bilingual

Medical Receptionist, BilingualJFS Northpoint Health Center - Dallas, TX 75243OverviewPosition Type Full Time Job Shift Day Category Professional ServicesDescriptionAre you a Care Support representative seeking an opportunity to make a difference in patient care? At Jewish Family Service of Dallas, support at every turn isn't just a tagline, it's what we do.If you're looking for a mission-driven organization where you can make patients feel welcome providing outstanding support and play a key role in our mission to provide effective and accessible whole-person care that promotes lifelong self-sufficiency and well-being for the Greater Dallas community this may be the right opportunity for you!What you'll do:Position SummaryThe Medical Receptionist is responsible for assisting providers of care in the family practice clinic. This position ensures quality service and delivery of care to patients and maintains the service delivery environment. This environment will be clean, well maintained, and the patients are treated with excellence in customer service. This position supports, promotes and furthers our goal of providing the highest standards of culturally relevant and sensitive professional service consistent with our mission.What You'll DoServes patients by greeting and helping them, scheduling appointments, and maintaining records and accountsCollects client payment and records into practice management systemEnsures that customer calls are answered promptly and courteously and routed appropriatelyProtects patient's rights by maintaining confidentiality of medical, personal, and financial informationProcesses patient document filing and retention of recordsEnsures reception and waiting areas are kept clean and de-clutteredPerforms billing activities as per policyProcesses patient referrals, as directed by providersResponds to patient questions and routes to appropriate resourceCoordinates and processes medical records requests.QualificationsCompleted Medical Assistant program from an accredited school2 years of experience working as a CMA and/or Medical ReceptionistIntermediate skills in Microsoft Office suite of productsBilingual in Spanish and English requiredJFS offers excellent benefits, including health, dental and vision insurance, generous paid vacation days, paid parental leave and a 403B match.JFS provides equal employment opportunities without regard to race, religion, ethnicity, age, sex, national origin, sexual orientation, gender identity, disability and veteran status, except in the case of those positions in which religion is, in the opinion of JFS, an essential factor. Employment opportunities include but are not limited to recruitment, employment placement, promotion, demotion, transfer, termination, compensation, use of facilities and participation in JFS sponsored events.JFS is an E-Verify participant.