Operations Associate
phox healthSeattle (WA)
About the role
About the job:
Phox Health is transforming shipping logistics for healthcare organizations through a next-generation software platform that connects health system pharmacies, labs, and related departments with a network of medical couriers. The company focuses on improving accountability, visibility, and patient experience by addressing common issues such as delays, lost packages, and unreliable delivery.
Role Description:
Operations Support Coordinate daily market operations Verify routes, schedules, and staffing needs Create and track air freight shipments Assist with inventory tracking and replenishment (Phox Boxes, totes, etc)Maintain operational checklists and SOPsTrack key operational issues and follow through to completion Backup Driver Serve as backup driver when needed Cover routes during employee absences Assist with loading/unloading vehicles Conduct company vehicle inspections and report maintenance needs Ensure route documentation is completed accurately Maintain company vehicle incident reports Facility Oversight Conduct routine inspections of facilities and market locations Check cleanliness, safety, and organization standards Identify maintenance issues and coordinate repairs Verify equipment is functioning properly Ensure supplies and consumables are stocked Team Support Assist with onboarding and training new employees Provide coverage for operational gaps Help enforce company policies and safety standards Communicate operational concerns to management Customer & Vendor Relations Communicate with contractors Resolve routine service issues Verify contractor performance and delivery schedules Support customer service escalations when needed
Required:
Valid driver's license with clean driving record and background check Comfortable driving delivery vehicles Strong organization and communication skills Ability to work independently Basic Excel/Google Sheets skills
Preferred:
Logistics experience Operational experience Distribution or transportation experience Supervisory experience
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this