Hybrid Mortgage Support Specialist - Delinquency & Resolution
Posted 10 days ago
onity groupDallas (TX)
Customer Service RepresentativesOther Activities Related to Credit Intermediation
SENIORITY
Mid
About the role
Onity Group Inc. is seeking a Coordinator, Customer Service & Resolutions in Plano, TX. The role focuses on delivering high-quality support for mortgage products, resolving delinquencies, and guiding customers toward confident financial outcomes.
The position is hybrid, with in-office training for ~4 weeks, then remote/hybrid work. Candidates should have call center experience and strong communication skills for sensitive financial conversations.
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Before you apply
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A number in mind
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Your notice period
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