Hybrid Mortgage Support Specialist - Delinquency & Resolution

Posted 10 days ago

onity groupDallas (TX)
Customer Service RepresentativesOther Activities Related to Credit Intermediation

SENIORITY

Mid

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About the role

Onity Group Inc. is seeking a Coordinator, Customer Service & Resolutions in Plano, TX. The role focuses on delivering high-quality support for mortgage products, resolving delinquencies, and guiding customers toward confident financial outcomes. The position is hybrid, with in-office training for ~4 weeks, then remote/hybrid work. Candidates should have call center experience and strong communication skills for sensitive financial conversations. #J-18808-Ljbffr

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