Level II Help Desk Specialist
leretaPomona (CA)
About the role
Lereta Llc in Pomona, CA is seeking a Help Desk Analyst II to provide first and second-level support for hardware and software. Responsibilities include logging and resolving tickets, monitoring systems, and escalating issues as needed. The role requires 2+ years of Help Desk experience, knowledge of Windows OS and MS Office, and proficiency in Active Directory. Strong typing skills and a High School Diploma are required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this