Customer Service Rep
teslaNutley (NJ)
About the role
With Tesla, it doesn't matter where you come from, where you went to school or what industry you're in - you can help Accelerate the World's Transition to Sustainable Energy! Immediate openings are now available for Customer Service Reps to: Provide excellent customer service that is focused on the person as well as the solution; Maintain and follow through on ongoing customer concerns until issue is resolved; Work with various Tesla partners, such as scheduling, maintenance, process development, etc; Address tasks in a timely manner; Proactively self-educate and maintain expectations regarding training, courses, and procedural/policy updates. With flexible scheduling, benefits for the whole family and generous PTO, you are welcomed to find your place today!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.