Assistant Store Manager, Operations

Assistant Store Manager, OperationsLocation: Dallas, TXPosition Type: Direct Hire, PermanentMajor Responsibilities:Maintain orderly operation and safety of all areas of responsibility; ensure that operational policies and procedures are being properly carried out at the store levelConsistently achieve inventory control, customer satisfaction, productivity, payroll and expense goalsConduct physical inventory; manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assetsThrough front end leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policyParticipate in and lead open and close proceduresServe as manager-in-charge during absence of General Manager or other store managersEnsure the execution of ad set and visual merchandising standardsManage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customersDevelop and coach supervisors and associates in all departments in the areas of customer satisfaction, product knowledge, solution selling and standard operating proceduresProvide regular coaching and feedback to supervisors and associates to ensure goals and results are communicated to all associates throughout the storeEnsure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when neededEducation & Experience:Two or more years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industryPrevious experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer serviceExperience in human resources functions and capable of hiring, retaining and coaching qualified employeesAbility to execute corporate initiatives and analyze the competitionProficiency in Microsoft OfficePhysical requirements: lift up to 50 lbs., stand for prolonged periods of timeShifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays