Senior Specialist - IT Learning & Development | Chicago, IL Base Salary: $115,000–$150,000
Hybrid: Three days in office, Tuesday through Thursday
Ray Thomas is partnering with a global law firm seeking a Senior Specialist, IT Learning & Development. You’ll design and deliver technology training for attorneys and business professionals and help shape how the firm teaches employees to use AI tools like Microsoft Copilot in their everyday work. Why This Opportunity Stands OutHelp shape the firm’s AI learning strategy and build practical resources that support responsible adoption. Own learning projects from the first conversation with stakeholders through content development, delivery, and evaluation. Work with an experienced IT Learning & Development team, mentor fellow specialists, and support users across the Americas.
What You’ll Do:
Partner with IT, practice groups, and business teams to understand how people work and design training around their needs.
Create e-learning modules, short videos, job aids, quick-reference guides, and materials for live training.
Deliver in-person and virtual sessions that help employees use new technology in their daily workflows.
Develop Microsoft Copilot and other AI learning resources that teach practical use cases, effective prompting, and responsible use.
Use learning platform data, adoption metrics, and learner feedback to improve training programs.
Support new hire technology onboarding on a rotating basis.
What We’re Looking For:
5+ years designing and delivering technology learning programs, including 2+ years designing digital or blended learning with AI or emerging technology components.
Hands-on experience with Microsoft Copilot or other generative AI tools and the ability to teach practical use cases.
Experience building digital learning content with Articulate, Adobe Captivate, or similar authoring tools.
Strong Microsoft 365 skills and experience helping employees adopt new tools or software.
Clear writing and facilitation skills, with the ability to work with technical teams, business users, and senior leaders.
Bachelor’s degree, professional qualification, or equivalent relevant experience.
Law firm or professional services experience is preferred but isn’t required.
If you enjoy making complex technology easier to use and want to help shape how a global law firm adopts AI, apply today.
