Director of Business Operations

Key Responsibilities: Manage wholesale customer contracts, purchase orders, pricing, and order fulfillment. Oversee customer accounts, sales support, and resolution of service, quality, and billing issues. Direct daily office operations, administrative workflows, and staff development. Oversee invoicing, accounts receivable, credit approvals, and vendor payments. Coordinate inventory, transportation, freight logistics, and distribution schedules. Manage compliance documentation, business systems, and operational procedures. Oversee procurement, supplier negotiations, purchasing, and cost management. Identify operational risks, supply disruptions, and develop solutions. Work closely with ownership and operations leadership on business strategy and financial performance. Analyze sales, profitability, inventory, and operational costs while driving continuous improvement.

Qualifications: 5 to 8 years of experience in wholesale distribution, commercial sales operations, or business management. Strong preference for candidates with a commercial food industry background, particularly food distribution or manufacturing. Experience in supply chain, procurement, logistics, pricing, and financial analysis. Strong leadership, communication, negotiation, and problem-solving skills. Proficiency in Excel and business management systems. Associate's or bachelor's degree in Business, Supply Chain Management, Agribusiness, or related field preferred.