Lead Service Engineer - Software & Digital Solutions
hmhHouston (TX)
Lead Service Engineer - Software & Digital Solutions
Posted yesterday
hmhHouston (TX)
SENIORITY
Lead
About the role
Join Our TeamAt HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed. The role connects the full Services Engineering lifecycle, from bid support through reliable field operation.
Responsibilities:
- Ensure bids are technically viable, realistically estimated, and supported by documented assumptions, risks, and mitigation actions.
- Work with Product and Application Engineering on upgrade development, design reviews, testing, deployment readiness, and CCN handling.
- Act as the technical focal point for field deployment, providing complete installation and commissioning work packages, prerequisites, test procedures, backups, and field-team briefings.
- Provide second-line technical support for complex installed-base issues, including evidence-based troubleshooting, specialist coordination, RCA support, and recurrence prevention.
- Drive continuous improvement by converting project experience into improved work instructions, estimates, testing methods, training, and lessons learned.
- Provide offshore or on-site technical assistance when required.
- Support the department on activities related to mechanical and hydraulic domain applied in HMH equipment portfolio
- Contribute to support peers and other department activities as indicated by line manager
Required Qualifications:
Engineering degree in Automation and Control, Electrical, Mechatronics, Computer Engineering, or equivalent.
Strong knowledge of Siemens PLCs, SIMATIC Manager, TIA Portal, industrial networks, instrumentation, CIMPLICITY, motors, and variable-frequency drives.
Strong technical analysis, documentation, planning, risk-management, and cross-functional coordination skills.
Experience with Drilling and Pressure Control Equipment
Additional Information:
Must be legally authorized to work in the United States on a full-time basis, now or in the future, without employer sponsorship for employment visa status. No relocation assistance.
Location: Houston, TX - JFK
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