Member Experience Advisor II

Posted yesterday

partners federal credit unionBurbank (CA)

SENIORITY

Junior

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About the role

Partners Federal Credit Union is seeking a Member Experience Professional II in California. The role focuses on outbound calls, cross-selling, and delivering exceptional financial services to members. You will process transactions, identify banking needs, mentor teammates, and support branch operations with compliance and notary duties as needed. Bilingual Spanish preferred; CA Notary and NMLS are required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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