Guest Experience Specialist - Auto Dealership
crain automotive holdingsFayetteville (AR)
Guest Experience Specialist - Auto Dealership
Posted 5 days ago
crain automotive holdingsFayetteville (AR)
SENIORITY
Mid
About the role
Customer Experience Specialist
Crain Hyundai Fayetteville is needing a Customer Experience Specialist to join their team! The new team member will serve as the face of the dealership both in the showroom and in the service areas.
Crain Hyundai of Fayetteville
1919 W Foxglove Dr, 72704
Customer Experience Specialist
Crain Hyundai Fayetteville is needing a Customer Experience Specialist to join their team! The new team member will serve as the face of the dealership both in the showroom and in the service areas.
Responsibilities:
Greet guests and answer calls professionally
Monitor cleanliness of all guest-facing areas
Coordinate customer feedback and CSI surveys
Assist in event setup and customer follow-up
Answer overflow inbound phone calls and make warm transfers
Qualifications:
Previous experience in customer service
Positive attitude
Excellent written and verbal communication skills
Ability to work in a fast-paced environment
Clean background and valid driver's license
Benefits:
Affordable health, dental, vision insurance
Percentage-matched 401k plans
Opportunities of promotion within group
The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So, if you are passionate about providing great customer service and this sounds like the place for you, we would love to h
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