Technical Support Lead Optical Instrumentation

Posted yesterday

ocean opticsBrooklyn (NY)

SENIORITY

Lead

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About the role

Ocean Optics seeks a Technical Support Supervisor to lead the technical support team, driving world-class service and continuous improvement. You will mentor staff, partner with Engineering, Product, Sales, and Operations, and own issue resolution from start to finish, ensuring customers derive maximum value from our spectroscopy products. The role emphasizes leadership, coaching, and process optimization in a fast-paced environment, with extensive collaboration across global teams and strong

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