SERVICE MANAGER
arlington holdingsDecatur (IL)
About the role
Service Manager Gateway at Cedar Brook - Decatur, GA 30033Be the Backbone of the Community – Join Arlington Properties as a Service Manager Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we're looking for a hands-on, proactive Service Manager who's ready to step into a key leadership role and make a real impact in one of our communities. As Service Manager, you won't just maintain a property—you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completed—on time and with care.
What You'll Do:
- Lead, train, and inspire the on-site maintenance team
- Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
- Ensure service requests are completed within 24 hours (our gold standard!)Prepare market-ready apartments within 3–5 days
- Keep detailed maintenance logs, manage inventory, and maintain equipment
- Monitor preventative maintenance programs and property inspections
- Coordinate with the Community Manager on budgeting, project planning, and vendor relations
- Uphold safety protocols and ensure compliance with Fair Housing standards
- Provide on-call emergency response (rotating schedule)
Why You'll Love It Here:
Your work matters. You keep the community functioning and residents happy.
Your voice is heard. You're trusted to lead and contribute ideas.
You're part of a team. We succeed together, and we support each other.
What's in It for You:
Benefits Competitive pay + performance-based bonuses Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and holidays Employee rent discounts (where applicable) Ongoing training and career development
Qualifications:
- What We're Looking ForHigh school diploma or equivalent 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)Prior supervisory or team lead experience preferred
- Excellent communication and organizational skills
- Ability to prioritize, delegate, and respond to service needs efficientlyEPA or CFC certification required
- Valid driver's license, auto insurance, and clean driving record
- Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
- Available to work a flexible schedule, including weekends and on-call shifts
Who We Are:
Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive—our residents and our teams. Ready to take charge, lead with confidence, and build something great every day? Apply now to become a Service Manager with Arlington Properties. Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.