Customer Account Partner

Posted yesterday

innosourceShenandoah (TX)

Customer Service Representatives Other Chemical and Allied Products Merchant Wholesalers

SENIORITY

Junior

SALARY

$23.68/hour

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About the role

Customer Account Partner Unlock Your Potential in a Role That's More Than Just a Job! Are you looking for a position where you can thrive, grow, and make a real impact? Imagine being at the center of exciting business ventures, building meaningful relationships through account management, and having the flexibility to balance work and life. If you're passionate about providing exceptional service, excel in data entry, and love the idea of helping businesses succeed, this is the perfect opportunity for you. Join our client, a forward-thinking Fortune 500 company that's transforming the chemical distribution industry. Here, your career matters. Whether you're experienced in order processing, a seasoned Customer Service Representative, or looking to grow your skills in account management, we are committed to your success and development. You'll receive the tools, training, and support you need to reach your full potential. Why You'll Love This Role: Be a Key Player In this role, you won't just manage accounts — you'll become a trusted partner through hands-on account management, helping businesses thrive by solving challenges and creating opportunities. Your clients will rely on you for efficient order processing, accurate data entry, and consistent service, making your work feel rewarding every single day. Work That Fits Your Life Our Monday-Friday 8am-5pm schedule means your evenings and weekends are all yours. Growth Opportunities We invest in you! From on-the-job training to opportunities for advancement, this is a role where you can build a lasting, successful career. Inclusive Culture Work in a collaborative, supportive environment where your ideas are valued and your voice is heard. We believe in work that's fulfilling and fun, and we want you to love coming to work each day.

Key Responsibilities: What You'll Be Doing: Build Lasting Relationships Be the face of the company for your clients. You'll foster trust and partnership through clear, consistent communication and a commitment to delivering the best service possible. Problem-Solving at Its Best Step in when challenges arise, using your creativity and decision-making power to find solutions that make a difference. Manage the Process Oversee the logistics and shipping process to ensure smooth, on-time deliveries — keeping everything on track for your clients. Flexibility in Communication While email will be your primary mode of communication, you'll also handle phone interactions based on your clients' preferences, ensuring they get the personalized service they expect.

Requirements: Skills and Knowledge – Customer Account Partner What We're Looking For: Relationship Builders You're more than just a Customer Service Representative—you're a true partner to your clients. With experience in account management and business-to-business relationships, you understand how to create long-term value and build trust through every interaction. Organized Multitaskers You can juggle multiple tasks, set priorities, and meet deadlines without missing a beat. Tech-Savvy Problem Solvers Experience with SAP or Salesforce is a plus, but not required — we'll give you all the training you need! You'll also need to be comfortable using Microsoft Outlook and Excel.

Education and Experience: Customer Account Partner What You Bring to the Table: High School Diploma or GED (college experience is a bonus!) 1-3 years of relevant experience in customer service, office administration, logistics, or distribution. Benefits & Pay What We Offer You: Competitive Pay Starting at $23.68/hour, with opportunities for raises and career growth.

Generous Benefits: Medical, dental, and life insurance — we've got you covered. Work-Life BalanceA stable Monday-Friday, 8am-5pm schedule means more time for your personal life. Casual and

Supportive Work Environment: Feel at home in a friendly workplace that values your contributions and encourages a positive work culture.

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