Experienced Restoration Project Manager in Carroll County 60k plus

Compensation: Competitive salary of $18.00 - $26.00/hr based on experience, with team bonus eligibility.

Benefits: Sick, vacation, and holiday pay (PTO) 401(k) Health, dental, & vision insurance plans Critical illness & accident plans Life insurance Other Perks: Paid training Career progression Internal promotional opportunities Uniforms provided Equipment and tools provided And more! Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking qualified and experienced Crew Chiefs to lead projects and our dedicated production crews. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.

Key Responsibilities: Manage the overall customer experience, ensuring satisfaction and tracking reviews Provide prompt responses to potential customers, demonstrating priority and professionalism Coordinate crews and resources for active projects, overseeing project scopes and estimates Maintain clear communication with clients, teammates, vendors, and insurance representatives Oversee production expenses, including equipment, vehicles, and material assets Ensure adherence to safety guidelines and risk management practices Participate in the recruitment, hiring, and training of production teammates Requirements: Ability to work a 24/7/365 job Previous experience in cleaning/restoration preferred High school diploma/GED IICRC certifications preferred; Xactimate® experience is a PLUS!Valid driver's license Ability to lift 50-100 pounds regularly Comfort working in various environments (e.g., crawl spaces, attics) Travel flexibility, including local and out-of-state trips when necessary Successful completion of a background check In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened®!" Join us and make a significant impact in the restoration industry and in your community. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Each SERVPRO® Franchise is Independently Owned and Operated. Revised 9/24 All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.