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Salesforce Data 360 and AI Architect Manager - Financial Services Job at Accenture in philadelphia

Posted today

accentureCoatesville (PA)

SENIORITY

Manager

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About the role

Overview: In this role, you will architect enterprise-scale Data 360 and AI solutions within Accenture’s Financial Services Salesforce group. You will shape multi-year client programs by designing data, identity, and CRM integration patterns that span Banking, Capital Markets, and Insurance. You will lead pre-sales efforts, design reviews, and governance to ensure scalable delivery, while mentoring colleagues and contributing reusable accelerators. This position offers the chance to drive AI-enabled data solutions in high-stakes environments and collaborate with cross-functional teams to transform client outcomes. Compensation / Benefits medical dental vision life long-term disability 401(k) plan
Responsibilities: Design end-to-end Data 360 solutions including data models, ingestion, identity resolution, unified profiles, segmentation, and real-time activation for FS clients Architect Agentforce and Voice AI solutions across Banking, Capital Markets, and Insurance, including deployments and multi-agent orchestration Define Data 360 strategy to unify structured and unstructured data from Salesforce and third-party sources Design CRM integration patterns between Data 360, Salesforce Financial Services Cloud, Marketing Cloud, and external platforms; govern architecture across workstreams Lead pre-sale technical responses for RFPs/orals and translate architectures into client narratives; own architecture sections of proposals Conduct solution design reviews, set architecture standards, and manage technical risk across programs Mentor architects and technical analysts; oversee build quality, code reviews, and delivery standards Contribute reusable architecture patterns, accelerators, and industry-specific AI use-case frameworks to the practice
Key requirements: Minimum 5 years of Salesforce architecture experience across full-lifecycle implementations in consulting Minimum 2 years of Data 360 experience with data ingestion, identity resolution, segmentation, activation, and governance patterns Minimum 1 year of Agentforce experience architecting Agentforce solutions, AI-powered workflows, or Voice AI deployments Minimum 3 years of enterprise integration design across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven) Bachelor’s degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience; Associate’s with 6+ years also acceptable Client-facing communication Mentoring and team leadership Cross-functional collaboration Data 360 architecture Identity resolution Data ingestion and activation

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